IDUG EMEA 2026

Organizations are eager to apply AI to improve mainframe operations, but many still struggle with fragmented information, inconsistent processes, and difficulty making expertise available when and where it is needed most.

This session explores how Db2 and IMS teams can turn operational data, performance history, and domain expertise into actionable guidance that supports faster problem resolution and more consistent decision-making. We'll examine why context matters, how organizations can reduce reliance on tribal knowledge, and what is required to make AI recommendations relevant, explainable, and useful in enterprise environments.

Through real-world examples, attendees will learn how operational intelligence helps teams improve resilience, accelerate onboarding, and make better decisions without sacrificing governance or human oversight.

Attendee Takeaways

- Reduce dependence on tribal knowledge by making expertise more accessible.
- Understand what makes AI recommendations trustworthy and actionable.
- Learn how operational intelligence supports resilience and faster problem resolution.
- Identify the governance and human-review practices needed for enterprise AI adoption.